Return an item to us using the Collect+ service. This service is available at a cost of £2.50 for a limited period.
This fee will be deducted from your total refund amount once we have received the item.
This service should only be used when returning items for a refund.
If you wish to exchange any items please contact us directly.
Please note: the maximum size for returning a parcel on this service is 60cm x 50cm x 50cm and it must weigh under 10KG.
If you need to return any larger items, please contact us.
Your return will need to be dropped off at a CollectPlus store. To find your nearest store click here:

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Your returns label will be emailed to you very soon.
This will need printing and attaching to your parcel.
Check your spam/junk if you can’t find it. Please also complete and enclose your customer returns form.
Please package your item carefully to prevent it being damaged in transit.
We are unable to compensate for return parcels that are damaged in transit.
If you have any problems please email or call us at  01254 814426

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